Refund Policy

Please be advised that as our items are made to order, they are final sale and cannot be returned or exchanged.

Wrong or Damaged Item?
Please reach out to hello@ampersandloft.com or use the contact page within 10 days of receiving your order to let us know that you received the wrong or damaged item so we can let you know how to proceed. 

Please DO NOT ship the items back to the return address. We will give you the return address of our HQ where the item will need to be sent to.